News

The latest news and updates from our organisation.

Business
News
A person in an AAG IT Services polo shirt sits at a white table in a bright office space, next to a large plush goose toy resting against their shoulder. Behind them, two colourful framed posters hang on the wall, one reading “She’s Electric.” and the other “Hello, I’ve waited here for you… Everlong.” Sunlight comes through wide window blinds on the left, illuminating the modern workspace.

Employee of the Quarter – Ben Bedford

09.03.26

Congratulations to Ben Bedford, our Service Delivery Manager, who has been awarded Employee of the Quarter. He embodies all of our values and we’re both proud and delighted to celebrate his work and achievements this quarter. Read More

Business
News
Two team members wearing black AAG-branded clothing standing outside the modern glass-fronted entrance of the AAG office, representing the company’s Managed IT Support services, with the large AAG logo visible above the doorway.

Welcoming Jake Taylor to the AAG service desk

02.02.26

IT service roles really do take all kinds, and we’re delighted to welcome former Head Chef, of the “Best Restaurant in Chesterfield” to AAG. Read More

Business
News
20 Questions to ask Your IT Provider

20 Essential Questions To Ask Your IT Provider in 2026

05.01.26

Ensure you're getting the best IT support. Ask your existing provider these 20 essential questions to evaluate their services and consider if it's time to switch. Read More

News
Resources
Tech Tips
How to capture meeting minutes with Copilot

How to use Copilot to keep meeting minutes and action points (updated 2026)

05.01.26

Managing emails efficiently can be a daunting task. Copilot in Outlook can enable you to catch up, prepare and follow-up with ease. Read more. Read More

Business
News
Two people standing outside a modern office building with large glass windows and a brick facade. The building features a prominent white logo reading “AAG” across the upper glass panels. There is a glass canopy above the entrance door, and a staircase is visible inside through the windows. Several parked cars can be seen in the background under a cloudy sky. The individuals are wearing dark jackets and standing on a paved area near metal bollards. Both individuals are giving the camera a thumbs up.

AAG IT Services to support Down’s Syndrome Association with new hire

18.12.25

At AAG IT Services, we aim to provide the most reliable and responsive service. That's why we've invested further in our automations department with Jack's appointment. Read More

Business
News
Exterior view of a modern office building with large glass panels and a prominent AAG logo displayed across the upper windows. The entrance features a curved metal canopy above double glass doors. Two individuals are standing on the paved area in front of the entrance. Inside the building, a staircase and reflections of nearby structures are visible through the glass facade. A brick wall forms part of the building on the left side, and a parked car is partially visible on the right.

Automation department at AAG IT Services continues to grow

18.12.25

At AAG IT Services, we aim to provide the most reliable and responsive service. That's why we've invested further in our automations department with Jack's appointment. Read More

Business
News
Exterior view of a modern office building with large glass panels and a prominent AAG logo displayed across the upper windows. The entrance features a curved metal canopy above double glass doors. Two individuals are standing on the paved area in front of the entrance. Inside the building, a staircase and reflections of nearby structures are visible through the glass facade. A brick wall forms part of the building on the left side, and a parked car is partially visible on the right.

AAG IT Services expands Lincolnshire service with new appointment

10.12.25

Emma Taylor joins AAG IT Services as a Service Desk Engineer to support with our growth in Lincolnshire. Read More

Business
News
Two people standing outside the entrance of an AAG office building with large AAG logo on glass panels above the doorway.

Apprenticeship programme continues at AAG IT Services with latest hire

05.12.25

We’re delighted to welcome Seth Morley as our latest Apprentice Support Engineer, continuing our enhancement of our Managed IT Support. Read More

Business
News
Two women stood outside an office building, on the glass facade there is the AAG IT Services logo.

AAG IT Services hires additional Sales Support in continued growth

27.11.25

AAG IT Services welcome Janine South as our new Sales Support Administrator, continuing our investment in people during thie period of growth. Read More

News
A man dressed in AAG IT Services uniform sat at a table next to a large toy goose who has his feet on the table. There is a plant on the table to the left with an open door on the right behind the man. On the wall in the background are two photos that say

Employee of the Quarter – Leon Barker

18.11.25

At AAG, our values define how we work, and each quarter, we highlight how these values are reflected in real projects and outcomes. This time, it’s a huge congratulations to Leon Barker, our Technical Consultant, for his contributions that clearly reflect what AAG stands for and for winning Employee of the Quarter. Read More

News
New hire Connor Smith and Head of IT Operations, Tom Proctor, stood outside the AAG IT Services building in Chesterfield.

AAG IT Services Expands the IT Projects Team

05.11.25

Connor Smith joins AAG IT Services as a Project Engineer. Having worked in the IT industry for over 6 years, Connor brings a wealth of experience. Read More

News
Two women in an office environment stood close together smiling at the camera. Both women have long blonde hair, one with a black long sleeve top and the other with a brown long sleeve top. There is an AAG sign above the office door for AAG IT Services.

Congratulations Lucy on her promotion to Strategic Account Manager

23.10.25

Lucy Gibson has been promoted to Strategic Account Manager. Since joining in 2022 as a Business Admin Apprentice through Chesterfield College. Read More

News
Three males stood outside an office building, there is a glass facade with AAG on the side of the building.

AAG IT Services welcomes two new IT Engineer Apprentices

15.10.25

AAG IT Services has welcomed two new Apprentice Support Engineers, Elskan Szeniawski and Connor Bloomfield, to strengthen the Service Desk and support its apprenticeship programme. Read More

News
Security
SonicWall breach reported Friday 10th October

Critical Security Alert: SonicWall Cloud Backup Breach

13.10.25

On Friday 10th October, SonicWall confirmed a major security incident affecting all customers. Here's what you need to know. Read More

News
Two individuals standing in front of a modern office building with large glass windows and the AAG logo prominently displayed above the entrance, representing AAG IT Services and their Managed IT Support solutions.

AAG IT Services welcomes new Business Admin Apprentice

03.10.25

AAG IT Services welcomes Mia Cook as a Business Admin Apprentice, continuing our partnership with Chesterfield College. Read more today. Read More