Business IT Support
24/7 Support
ISO 27001 Certified
AAG’s award-winning IT Support helps you embrace new technology, optimise your business, and stay secure.
✔ Certified Cyber Security
✔ 15-Minute Response Times
✔ Incredible Customer Service
Ready for an IT partner that helps you move forward?
Contact us now
Ready for Business IT Support that helps you grow?
IT Support should help you grow strategically. Without it, you risk:
- Downtime and wasted money – Overspending on tools you don’t even need.
- Security issues – With the wrong approach, increased IT infrastructure can also mean increased risk.
- Losing your advantage – Without a tech advisor, you lose your competitive advantage.
Stop wasting time on IT problems – it’s time to focus on scaling your business.
Technology That Drives Business Growth
Strategic Technology Planning
Board-level guidance that turns IT spend into a competitive advantage.
Security & Compliance
Sleep soundly knowing you’re protected from cyber threats.
A Single Point Of Accountability
No more juggling multiple vendors – we handle everything for you.
You Can Grow Faster With Better IT Systems...
After many years supporting businesses with their technology, I’ve noticed something:
Clients with the right technology consistently outperform their competitors.
The difference? They don’t treat technology as a cost centre – they use it as their competitive advantage.
Here’s what I’ve learned: businesses that embrace the right systems respond faster to customers, protect their data, and scale efficiently. Those that don’t? They’re always playing catch-up.
At AAG, we help you build systems that work as hard as you do – supporting your growth for years to come.
Alexa Greaves
CEO, AAG IT Services
Want to stay secure? We're ISO 27001 and Cyber Essentials Certified.
3 Steps To Unlock Your Potential
AAG helps ambitious companies grow faster and more efficiently.
2. Discovery & Strategy
Whether it’s automation, AI, or cyber security, we’ll design a strategy tailored to your team that helps you grow without adding unnecessary overhead.
3. Go Live & Scale
From day one, you’ll experience the benefits of smoother processes, improved security, and scalable systems.
Your team will be able to achieve more without the growing pains.
IT Support that fixes problems before you even spot them.
Helpful and free IT resources for your business
We pride ourselves on helping businesses across the UK maximise their current technology, which is why we provide free and educational guides. Whether you’re a client or not.
How to use Copilot to keep meeting minutes and action points (updated 2026)
Managing emails efficiently can be a daunting task. Copilot in Outlook can enable you to catch up, prepare and follow-up with ease. Read more. Read More
20 Essential Questions To Ask Your IT Provider in 2026
Ensure you're getting the best IT support. Ask your existing provider these 20 essential questions to evaluate their services and consider if it's time to switch. Read More
How to Reduce Your Cloud Costs
Learn how to reduce your cloud costs with expert tips on optimisation, cost visibility, and smarter cloud strategy for your business. Read More
Managed IT Services
All of our clients face unique challenges. We understand your business first, then draw from our extensive range of support services. That’s how we become a true IT partner.
Cyber Security Services
Microsoft 365 Services
Microsoft Copilot For Office 365
The Cloud Cost Cutter
Cloud Solutions
Digital Transformation Services
Your IT Support Should Do More Than Keep The Lights On
It’s no longer enough to react when things go wrong. A strategic IT Support team enables:
- Faster growth through smart automation and AI
- Better margins via operational efficiency
- Competitive advantage with cutting-edge capabilities
- Strategic clarity on where to invest next
AAG helps you get there. We turn tech into your secret weapon.
What Should You Expect From Your IT Services Partner?
Any reliable IT provider should give prompt support when technical issues arise. Your infrastructure and business applications should run smoothly, and your team should have access to the necessary resources.
But technology should do so much more.
The real question isn’t whether your systems work – it’s whether your technology is actively driving your company forward.
Strategic partnership means:
- Proactive solutions that solve problems before they impact your users.
- Investment guidance on which systems will deliver the best ROI for your unique challenges
- Regular reviews to ensure your support aligns with your priorities
At AAG, we provide both the reliable foundation you need and the strategic vision that helps Leeds businesses lead their industries.
Case Study: IT Services For A Growing Company
Hear how we support UK Search
Customer Service That Goes The Extra Mile
Simple IT issues shouldn’t derail your day. When you need help, we’re there.
Our professional Service Desk team resolves technical problems quickly, so your users never have to wait. Whether it’s a critical data issue, removing support, or ad-hoc troubleshooting, we provide reliable support that keeps your business running smoothly.
Your success is our priority, and that means going beyond traditional IT support to become true strategic partners.
Our proactive approach includes:
- Cloud solutions that save time and money
- Tailored solutions to resolve problems before you even ask.
- Remote support to keep the whole team up and running.
- Investment guidance to ensure your IT roadmap delivers a return on investment.
- Data loss protection that keeps you running if anything goes wrong.
Your Trusted IT Support Partner
We’ve helped businesses across Leeds take control of their IT. Here’s why they trust us:
Proven Expertise
Decades assisting businesses like yours
Security First
Cyber security built into everything we do
Award-Winning Service
Industry recognition for excellence
Hear It From Our Managed IT Support Customers
Don’t just take our word for it, our IT Services are endorsed by our clients.
Business IT Support FAQs
You can read all of our frequently asked questions here.
“We already have IT support. How is AAG different?”
Many providers simply fix issues once they occur. We deliver a board-level strategic approach that drives efficiency and growth. You’ll still have day-to-day support, but we’ll also proactively identify cost savings, innovations and security improvements.
“We’re not ready to overhaul our entire IT yet.”
Our approach is flexible. We’ll tailor the pace of change to suit your organisation. We start with a thorough discovery and roadmap session to address pressing issues, then progress to more substantial improvements when you’re ready.
“Will you help with compliance and data security?”
Absolutely. Security and compliance are at the heart of everything we do. We’ll assess your current posture, ensure you meet relevant regulations and help protect your data against breaches and attacks.
“Can you train our team to use new systems effectively?”
Yes. One of our core values is empowering your staff through clear training and user adoption strategies, ensuring your organisation reaps the maximum benefits from any new technology.
"How long will it take to switch and will it be seamless?"
We normally quote a 6 week lead time to onboard new clients. While our process ensures that the switch happens as smoothly as possible, unfortunately no transition is ever seamless.
Onboarding takes around 6 weeks as it’s vital that we fully understand and document all of your systems prior to going live. This means that we can ensure that our Service Desk is fully trained and aware of your network and individual intricacies. From day one, when one of your colleagues logs a ticket, they get a great experience that demonstrates why we aren’t just another IT support company.
As mentioned, no transition is seamless. What we do ensure is that your onboarding is treated as a project in its own right. Having done over 100 onboardings, we’ve refined our process, so you can be assured that you’re in safe hands.
"How do projects work and what is the lead time?"
Once a project has been approved, it will be assigned a project lead. They will arrange a call with the main point of contact to go through the scope, timescales, and outline any risks and impact to the business. A detailed plan will be provided with clear milestones documented. We will bill you in stages as each milestone is completed.
This varies depending on the project itself, but typically we start new projects within a few weeks.
Schedule a call today
