IT Support for Start Ups
Microsoft Solutions Partner
ISO 27001 Certified
Your IT should just work.
Worried that you’re wasting time on IT? Settling for inadequate IT Support leads to:
✔ Reputation suffering with customers and staff
✔ Time wasted on IT issues
✔ Downtime & data loss impacts the bottom line
It’s time for IT Support that helps your business grow.
Contact us now
We Help Growing Companies With Their IT Support Needs
Maintaining the technical infrastructure of a growing business is a necessity, especially in today’s technologically powered global marketplace.
- Security-led focus
- A strategic approach to your IT
- Proactive with new tech
- Solutions that wrap around how you work
How long can you put up with poor IT support?
Helpful and free IT resources for your business
We pride ourselves on helping start ups maximise their current technology, which is why we provide free and educational guides. Whether you’re a client or not.
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Looking for an answer to your IT Consultancy question?
You can read all of our frequently asked questions here.
How do projects work?
Once a project has been approved, it will be assigned a project lead. They will arrange a call with the main point of contact to go through the scope, timescales, and outline any risks and impact to the business. A detailed plan will be provided with clear milestones documented. We will bill you in stages as each milestone is completed.
What accreditations do your engineers have?
We are a Microsoft Partner, meaning all our engineers are Microsoft trained and qualified in Microsoft technologies ranging from server support to Microsoft Azure Solution Architects.
Can you support old technology?
The simple answer is yes. However, there is a caution attached:
Old technology normally brings security risks as systems are no longer updated or patched by the manufacturer. We will let you know of these risks, and these would be included in your IT strategy so you are fully aware and informed of what options you have available.
We do understand that some old technology needs to stay in place. This isn’t a problem, and we mitigate any risks by implementing additional technical controls.
Ideally (if you’re working with a proactive provider like AAG), you’ll already be aware of the limitations and risks of old technology, with a plan to mitigate any issues. If you don’t, we’re here to help.
What backup solutions do you recommend?
We have a few backup solutions that we recommend, but ultimately, it comes down to 2 key factors.
- How long can your system be down for?
- What is your budget?
One solution provides you with instant restore capabilities through an offsite cloud provider, but we also offer basic solutions that provide simple file level restoration. Your individual requirements determine which backup solution we recommend.
That’s why we ask the right questions to understand those requirements, after which we will present you with available options.
Do you provide strategic guidance?
Yes! It’s what we live for. Strategic guidance is an essential part of modern business, so we cover the entire spectrum to tailor advice to your specific needs. The list includes (but is certainly not limited to):
- IT Working Groups – these are department led.
- Understanding your 3-year business plan, so we can present an IT strategy that aligns and supports it.
- Ensuring your IT infrastructure supports your goals.
- 1-2-1 sessions with users to understand their individual roles and how they interact with IT on a day-to-day basis.
- Understanding the business, the departmental challenges and how users interact with IT daily, which allows us to look at ways technology can make processes more efficient.
We Create A Digital Strategy That Develops With Your Business
In a constantly changing digital landscape, it can be challenging to identify the best hardware and software for your business.
Startups need a focused plan for infrastructure upgrades that generate new revenue opportunities and aid their growth. AAG works with you to develop a long-term strategy that enhances productivity and supports your business plans.
- We spend time understanding your processes and develop a strategy aligned with your business plan.
- We minimise disruption by rapidly installing any new services.
- We hold regular reviews to ensure your technological needs are met as your business grows.
Our IT Support Services
Every business owner needs to invest in robust IT support. AAG’s comprehensive services can help with all of your technology needs, from data backup to project management.
Managed IT Support
Cloud Solutions
Microsoft 365 Services
Cyber Security Services
Backup Recovery Services (BaaS)
Digital Transformation Services
Infrastructure as a Service (IaaS)
Business Telecoms Solutions
Hardware as a Service (HaaS)
Experience Better Performance in Your Startup With Microsoft 365
Microsoft’s robust suite of workplace applications promotes collaboration and improves productivity for your staff.
As a Microsoft Gold Partner, we can help your business get the best out of Microsoft 365. These productivity tools make it easy for your staff to work and share while maintaining data security and integrity.
- We help your startup save money by recommending the most suitable 365 licenses for you.
- We ensure your new products integrate into your existing setup with our Microsoft 365 and SharePoint Implementation services.
- We provide full training for your staff through our Microsoft Learning Portal.
Cut Costs With The Cloud
Cloud computing allows startups to have a fast, reliable infrastructure without the upfront costs of new hardware or software licenses.
Infrastructure as a Service allows startups to focus on what’s essential; providing excellent customer service and growing their business. Cloud services are scalable, flexible, and you only pay for what you use. We offer solutions across a range of cloud services, from additional storage options to complete data migration.
Ensure Your Startup is Secure With Our Cyber Security Services
Every business needs to be protected against increasingly sophisticated online threats.
Data breaches can cripple small businesses, causing downtime and reputational damage. Our comprehensive security services are designed to protect your startup from internal and external threats. We are compliant with ISO 27001, and as holders of the Cyber Essentials Plus certification, we can provide ongoing support throughout your cyber security journey.
As your support provider, we collaborate with you to develop a robust cyber security strategy that keeps your data secure.
Why AAG?
We become your partners
Through our Proven Partnership Process, we develop an understanding of your operations and unlock your digital potential.
We are experienced
Our support team have years of technical experience. We offer expert advice and solutions for any IT issues you may have.
We are proactive
With your IT services managed by AAG, you can rely on proactive support to maintain the uptime for your startup.
We are focused on your success
We care about your business’ development. Whether it’s a new business idea or a legacy upgrade, we ensure you have the right technology.
We are secure
Cyber security is our priority. We use the latest technology to ensure your data is secure.
We are commercially-minded
We work closely with your business to ensure that your IT support benefits your business operations.
Get the Support Your Startup Needs With Our Pay As You Go IT Support Service
Pay As You Go IT support offers a flexible service perfect for startups and small businesses.
With a block hours contract, you only pay for the services you need, without significant upfront costs or being tied into expensive minimum term contracts. From short term support to additional help with a specific project, AAG’s Pay As You Go service gives you the support you need when you need it.
Our Onboarding Process Minimises Disruption to Your Operations
Small businesses rely on uptime for optimal productivity, so our onboarding process is designed to minimise disruption to your operations.
We consult with your team to determine your IT requirements, surveying managers and regular staff to understand how technology improves your processes. We then spend time on-site to evaluate your current infrastructure. This knowledge forms the foundation for developing your bespoke IT solution.
Your dedicated account manager will work closely with you to create an IT strategy that supplements your business goals. Any new services and systems are rapidly installed to minimise downtime. By holding regular reviews, we ensure that your IT strategy remains explicitly aligned with your business goals.
Our 24/7 Support Ensures Your Technology is Always Running
Issues with your infrastructure can affect everything from productivity to the customer experience.
We offer 24/7 fully outsourced support across the UK. Our specialists constantly monitor our network and are trained to deal with any issues. We provide remote support desk assistance to resolve problems quickly. We can rapidly deploy on-site service to minimise disruption to your business for more severe issues.
Testimonials From Our Startup Clients
We have helped startup founders across the UK develop their IT infrastructure.
FAQ
Does my Startup Need IT Support?
Startups need access to high quality IT support to ensure that they can continue to operate effectively.
Technical issues can affect everything from day-to-day business operations to customer service. Investing in quality IT support lets you focus on growing your startup while system maintenance happens in the background.
How can an IT support service increase my business' productivity?
Efficient technology can help your staff with tasks ranging from sending emails to collaborating on projects.
External IT support services have access to tremendous resources that can boost productivity for every business, from startups to multinationals. For instance, cloud computing has seen a rise in popularity due to its cost-efficient service model and support for remote working. An IT support partner can recommend the best way to implement cloud services in your startup, helping with everything from designing a solution to migrating your data.
We Are Ready to Help Your Startup Develop
AAG’s comprehensive IT support services keep your technology operating, so you can focus on growing your business.
