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IT Support Loughborough

ISO27001 Certified

Cyber Essentials Plys Certified

AAG’s award-winning IT Support enables your business to embrace new technology, enhance efficiency, and maintain robust security.

✔ Based in Loughborough
✔ 15 Minute Response Times
✔ Outstanding Customer Service

Ready for an IT partner that drives commercial success?

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Megan, Alexa and Tawanda in the office

Ready for IT Support that drives you forward?

Your IT services should empower your strategic growth. Without that support, you risk:

  • Downtime and wasted money – Investing in tools you don’t actually need.
  • Security vulnerabilities – Expanding your IT infrastructure without the right strategy can increase risks.
  • Losing your edge – Without expert tech guidance, you risk falling behind competitors.

AAG offers strategic IT Support focused on growth, productivity and ROI – ready to start?

AAG is an Award-Winning, Loughborough-based IT Support Company, Known for Exceptional Service.

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Cost Effective Tech That Drives Business Growth

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Strategic IT Planning

Guidance at board-level turning IT spend into a powerful benefit.

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Security & Compliance

Spend less time worrying whether your business is secure with robust security.

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Fully Outsourced IT

Streamline your process with a single point of accountability.

Alexa

Experience Better Growth with Better IT Solutions...

We’ve provided IT services to local business in Loughborough for many years. I’ve spotted a pattern:
When clients embrace technology designed around their unique needs, they stay ahead.

Is it easy? Only when you work with a strategic partner. Technology experts who turn IT Support from a cost into a competitive advantage.

At AAG, we help you build bespoke systems from our wide range of services that work just as hard as you. We’ll help you grow more easily.

Alexa Greaves
CEO, AAG IT Services

From Help Desk to Budget Planning, work with an IT Team that gets things done.

3 Steps to Unlock Your Success

AAG works with clients to achieve faster growth and bigger success.

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1. Get in Touch

It starts with a call. A few basic details – we want to understand where your business is today, what you’re trying to achieve, and how technology can get you there.

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2. Discovery & Strategy

Our experienced team will design a bespoke support plan – whether you need cloud services or cyber security, we’ll deliver a cost-effective plan.

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3. Go Live & Scale

From day one, your business will be more efficient, more secure, and ready to scale more quickly.

Ready to get started?

Worried About Staying Secure? We're ISO 27001 and Cyber Essentials Certified.

Loughborough Managed IT Services

Our clients are all different. That’s why we learn about your business first, then draw from a wide range of IT services. That’s what makes us a genuine IT partner.

IT Consulting Services

Your IT environment needs to support your business needs. AAG's IT Consulting services can help your business unleash the power of technology.

Cyber Security Services

A robust and reliable cyber security strategy is essential. We have a wide range of cyber security services to help you navigate your cyber security journey.

Cloud Solutions

Experts in Cloud Technology Solutions. See how AAG IT's Cloud Solutions including design, implementation and support can transform your business.

Digital Transformation Services

By aligning your IT setup with your strategic goals, you can transform your business performance and stay ahead of the competition.

Microsoft 365 Services

Improve your businesses productivity, security and collaboration capabilities with our Microsoft 365 Services. Official Microsoft Solutions Provider.

The Cloud Cost Cutter

Cut your cloud bills with The Cloud Cost Cutter from AAG. Guaranteed savings, zero disruption, no technical knowledge required.
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Your IT Support Should Do More Than Keep You Online

Reactive support isn’t enough anymore. A strategic IT team empowers you to:

  • Grow Quicker enabled by smart automation and AI
  • Profit More better margins with operational efficiency
  • Lead the Competition using the latest technology
  • Plan better on how best to invest your IT spend

AAG helps you on the journey. We make tech work hard for your success.

What to Look for in an IT Services Partner

The least you should expect from an IT provider is a quick response to a support request when IT issues occur. Your entire network and business applications should run smoothly, and your team should have access to everything they need .

But you should be expecting more from tech.

It’s not enough to have systems that work – you should have systems that are driving your company forward successfully.

Strategic IT partnership means:

  • Proactive solutions that find and solve problems before any outage.
  • Forward Thinking with investment guidance tailored to your unique requirements
  • Budget support so you can reduce costs on tools you don’t need

At AAG, we provide both the basic IT support that keep you running, and forward thinking vision that helps Loughborough businesses reach their goals.

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A group of eight people standing in front of AAG IT Services modern office building with a large glass facade and brick walls. The ?Managed IT Support building features a prominent white “AAG” logo across the upper glass panels. Above the entrance door is a curved glass canopy, and inside the building, a staircase is visible through the windows. The group is dressed in mostly dark clothing, with some wearing branded AAG jackets. The setting includes a paved area in the foreground and several parked cars in the background under an overcast sky.

Our Dedicated Team

Business Knowledge meets Technical Expertise

AAG’s expert provide services built for your business needs. We balance technical expertise with a realistic understanding of your business and team. Our IT Services include cyber security and cloud expertise as standard.

We’re not just IT professionals – we’re technology partners.

Case Study: IT Services For A Loughborough Organisation

Trusted IT Support Loughborough

We’ve partnered with businesses across Loughborough taking control of their IT services. Here’s why they count on us:

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Extensive Experience

We’ve supported businesses for decades.

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Security as a Priority

Cyber security is central to all our IT solutions.

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Award-Winning

Our service has industry recognition for brilliance.

What Our Managed IT Support Customers Are Saying

We are endorsed by a number of Loughborough businesses.

AAG is a very professional organisation and the team are always prepared to invest time to better understand our needs and concerns. We would happily recommend AAG as a true IT partner.

AEON Financial Services

I would definitely recommend AAG to our clients and we do on a regular basis, we would not use a company that we are not willing to sell to our end users. ACS would not be where we are today without the help and support of AAG.

ACS Business Supplies

They are honest, approachable and they have a personality, which is why we would have no doubt in recommending AAG to anyone who is considering using their services.

Crystal Clean Services

I’d recommend AAG to anyone looking for solid IT consultancy and support, especially if you are just starting a new business venture. We’ve found a true technology partner in AAG.

Haus Homes

AAG help me to sleep at night knowing that I don’t have IT issues, and anything can be resolved quickly and professionally. I would recommend AAG because of all the above and the friendliness of the staff.

Home Instead Senior Care Chesterfield

AAG has been our trusted IT Service provider for many years. They are very prompt, consistent and reliable and I would highly recommend their service.

Hayley Koseoglu
Business Improvement Consultant

We would recommend AAG as they make us feel like a valued client and they are friendly, approachable and efficient.

Pharmacist Support

AAG are friendly and approachable which is particularly important when IT knowledge is very limited and we aren’t exactly sure what the problem is.

Proctor Car Sales

We don’t have any downtime as AAG make sure everything is running smoothly. Half the time they know that something is going down before I do.

St Patricks Catholic Primary School

I would recommend AAG as we have had experiences with other IT service providers in the past and all of the other suppliers have let us down significantly. If I could describe AAG in one word it would be ‘reliable’.

Weightron Bilanciai

Exceptional Service for Customers

We pride ourselves on our excellent customer service. We don’t let basic technical issues affect your team’s performance. Our professional Service Desk team react quickly to technical problems, so your users won’t waste hours of valuable time waiting to issues to resolve. Whether it’s hardware failure, new software updates, or a glitch with Microsoft teams, we provide dependable support that keeps your business running.

Excellent service doesn’t just mean quick responses.

We don’t just solve problems – we’re dedicated to providing IT services that help you reach your business goals. We’re always reviewing your business processes, eliminating time-draining tasks.

Our strategy focuses on:

  • Cloud solutions offering value for money and saving you time.
  • Proactive support that tackles problems before you raise them.
  • Remote assistance to keep your entire team up and running.
  • Clever Investing so your IT spend is working hard for you.
  • Protection against Data loss no company downtime if something goes wrong.

What makes our IT services stand out is that we don’t wait for you to report problems. Instead, we proactively deliver solutions that boost your efficiency, increase profitability, and prepare your business for growth.

Your success drives everything we do – going beyond typical IT support to become genuine strategic partners.

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Local IT Support That Supports Your Growth – From A Loughborough Business

Focus on your goals. We’re local to Loughborough, our IT solutions can support your in-house team or provide remote support.

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IT Services That Grow With Your Loughborough Business

Ambitious businesses should have the ability to grow. Yet many business leaders in Loughborough find themselves stuck managing down time caused by IT issues, meaning less business growth.

AAG’s support services enable you to:

  • Accelerate growth with infrastructure solutions designed to scale
  • Embrace innovation with forward-thinking advice on new technologies
  • Make smarter investments in technology that delivers measurable results

With AAG, you have a single point of contact for your entire IT system. From improving day-to-day tasks, to software maintenance, cloud solutions, enhancing security or just some extra support for your current team, we help businesses adopt technology that scales the business.

Our IT services free up your time to focus on what’s important: achieving your business goals.

Ready to turn your IT into a driver of innovation, growth, and efficiency? We’ve got you covered.

IT Support Loughborough FAQs

Your questions answered.

How disruptive will it be to change providers?

We do our absolute best to cause minimal disruption so we can keep you business running smoothly. Our onboarding process is carefully designed so that every member of staff experiences the least down time possible.

What makes AAG different from other IT support providers?

We pride ourselves on exceptional customer service. We’re not just running a service desk, waiting for issues to arise. We’re constantly reviewing your support package, and anticipating (and fixing) problems before your users notice.

Do you have any experience with cyber security?

Yes! We’re Cyber Essentials certified. All our solutions have security at their core, so you can rest knowing your data, and your business are safe.

“Can you train our team to use new systems effectively?”

Yes! We’re Cyber Essentials certified. All our solutions have security at their core, so you can rest knowing your data, and your business are safe.

How long does it take to change provider, and how will it affect my business?

Usually we quote a 6 week lead time to onboard new clients. We’ve onboarded over 100 clients, so we’ve honed the process to make it as smooth and efficient as possible, unfortunately no process is completely without hiccups.

We take 6 weeks so that we can fully understand and document all of your systems before we go live. As a result, our Service Desk is fully trained and aware of your network and exactly how it works. From the very first service request, your team get a straight-forward experience that demonstrates why we aren’t like other IT service providers.

As discussed, no transition is seamless. But, we ensure is that your onboarding is treated as a project in its own right. You’re in safe hands.

Do your team have the right expertise?

From cybersecurity specialists to technical consultants, our clients work directly with senior experts who consistently go above and beyond. Across Loughborough and Leicestershire, we’ve helped businesses strengthen security, streamline operations, and optimise their IT infrastructure.

Every member of our team takes ownership, and have extensive knowledge of our broad range of IT solutions.

Are you equipped to handle all our IT systems and support needs?

Yes, AAG is fully equipped to manage all your IT systems and support needs. From software and cloud solutions to phone systems, cyber security, and strategic infrastructure planning, we offer everything under one roof. Our team works as an extension of your business, ensuring your tech runs smoothly, securely, and scales with your growth. No juggling vendors, just one trusted partner.

What are your opening hours?

We’re available to respond to service requests 24 hours a day, so your team will always have access to the support they need.