How to Delegate Mailboxes in Outlook

By following these simple steps, you can easily set up delegate access. If you run into any issues, don’t hesitate to reach out to your IT support for assistance.

How to allow others to control mailbox and calendar in Outlook

1. Open Outlook Options
Click on File in the top left corner of Outlook. Select Account Settings and then click on Delegate Access.

2. Add a Delegate
In the Delegates window, click Add. Type the name of the person you want to delegate access to and select their name from the list. Click Add and then OK.

3. Set Permissions
Choose the level of access you want to grant. You can set permissions for Calendar, Tasks, Inbox, Contacts, and Notes. Select the appropriate permission level for each: Reviewer, Author, or Editor.

4. Confirm and Send Notification
Click OK to save the settings. You can choose to send an automatic message to your delegate summarising these permissions.

5. Delegate Access
The delegate can now manage your mailbox according to the permissions you’ve set. They can read, create, and respond to emails on your behalf.

6. Troubleshooting
If you encounter issues, ensure the delegate has the correct permissions. Restart Outlook and check for updates if necessary.