GFAQ- What can basic IT training do for your business?

Welcome to the latest edition of Gary’s frequently asked questions. With permission from Gary, we’ve created a series of answers to some of the most common problems in the IT industry that Gary has asked us for help with over the time we’ve been his IT consultant. We’ll take it from here, thanks, Gary.

08.08.18 AAG Digital
basic IT training

“What can basic IT training do for your business?”

The most apparent benefit of basic IT training for your business is less of these phone calls, Gary. Well, we’re only joking. On a serious note, having all of your employees pass basic IT training means that you are going to waste less time and money chasing small issues caused by fundamental IT mistakes such as installing the wrong software, lost or incorrect passwords or minor computer faults such as forgetting to plug a cable in.

With basic IT training comes better security and more efficient workflows. This is especially important when it comes to your business being attacked by malware, ransomware or other hazards that can be avoided with a little bit of training and making your employees aware of good password practices, spam email tactics, secure data transfers and working with the cloud.

Your employees will feel much more confident when they are able to solve basic IT problems without assistance, and this frees up your IT team to work on improving the business and saving you money.

“Where do we get started?”

We can provide you and your employees with all the basic knowledge and basic IT training you need to get started from password security to using Microsoft Office 365. Now, any more issues give us a call and we’ll answer your questions (and many more, we’re sure…) next time.

In the meantime, if you or your IT department are looking for assistance with your IT services, consider giving us a call like Gary and outsourcing to one of our experienced IT consultants. We can even be your IT department if you don’t have one. External or on-site, find out what AAG-IT can do for your IT services today on 0114 352 0688.

Related insights

Browse more articles from our experts and discover how to make better use of IT in your business.

Business
News
A person in an AAG IT Services polo shirt sits at a white table in a bright office space, next to a large plush goose toy resting against their shoulder. Behind them, two colourful framed posters hang on the wall, one reading “She’s Electric.” and the other “Hello, I’ve waited here for you… Everlong.” Sunlight comes through wide window blinds on the left, illuminating the modern workspace.

Employee of the Quarter – Ben Bedford

09.03.26

Congratulations to Ben Bedford, our Service Delivery Manager, who has been awarded Employee of the Quarter. He embodies all of our values and we’re both proud and delighted to celebrate his work and achievements this quarter. Read More

Business
News
Two team members wearing black AAG-branded clothing standing outside the modern glass-fronted entrance of the AAG office, representing the company’s Managed IT Support services, with the large AAG logo visible above the doorway.

Welcoming Jake Taylor to the AAG service desk

02.02.26

IT service roles really do take all kinds, and we’re delighted to welcome former Head Chef, of the “Best Restaurant in Chesterfield” to AAG. Read More

Business
Modern Workplace
Resources
Security
A person leaning casually against a white Volkswagen car branded with the AAG IT Services logo, parked on a cobblestone street in York city centre. The background features old brick buildings, a pub named 'The Micklegate,' and a medieval stone gateway with battlements under a partly cloudy blue sky. Several bicycles are parked nearby, and festive string lights hang across the street.

MAM vs MDM: Securing BYOD Without Invading Employee Privacy

22.01.26

MAM vs MDM sounds a very technical question for Bring Your Own Device policies, but let's put this in plain-English business language. Read More